We took our 2008 GMC Yukon XL to Boyd GMC for an oil change. Even though we live in North Carolina we decided to try Boyd GMC in Virginia because of a friend's recommendation. We were very pleased with the professionalism and courteous treatment we received from Kathryn Stricklett. She pointed out several things that needed immediate attention after talking to the mechanic. We were glad they were so thorough because we want to be safe at all times traveling back and forth to Virginia on the highways. We will definitely return to Boyd GMC for service in the future.
Boyd Chevrolet of Emporia Virginia, certainly has a friendly and amazing staff. I can honestly say that I have never been disappointed with my service their. Gary, Tim, Kathy, Robin and everyone else are truly friendly and make sure that you feel just like you're at home. Keep up with the good work that you do.I would recommend them to anyone.
the service manager got my vehicle right in the shop, accessed the problem and had it fixed right away. They also kept us informed every step of the way. The GM customer service people, on the other hand, were not so helpful. They could find no record of our 2014 Traverse by the VIN number or our name, so they would not help us with the towing.