Everyone was courteous and friendly. Willing to spend as much time as necessary to answer questions. No pressure. Facility very clean and inviting. Staff gave positive responses about working for owner. Very pleased with dealership.
From the time I walked in the door they (Kathy) made me feel like my problem was their's. They kept me informed and went over and beyond to help. Kim got with your warranty person (name unknown) and got extra help since my warranty had just expired. I could not have asked for any thing more. These people are the best.
The people were great. I know that they worked hard to get me the car that I wanted. It was a great experience not just the purchasing of the vehicle but the conversation as well. They were pleasant people to work with. Oh and the manner with which they handled my case was outstanding. I hope they know how much I appreciate everything that they did for me.
When this vehicle was purchased I was told if ever it needed to be put in the shop I would be given something comparable as a loaner. We were given a SUV. Not a major issue. When I picked my truck up there was no paperwork documenting the work performed. My headliner is covered in grease, my seat has grease on it and it also has a small cut.